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Date of service:
Repair order number:*
Based on your overall service experience, would you recommend 1st Class European Authorized Coachworks to your friends, family and colleagues for their automotive towing and repair needs?
How satisfied were you with the service you received from our staff?
Very satisfiedSatisfiedNot satisfied
What could we have done differently to improve your experience?
The service staff listened and understood my needs.
Strongly AgreeAgreeDisagreeStrongly Disagree
How satisfied are you with the quality of the work performed on your vehicle for this repair order?
Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied
What could we have done to increase your satisfaction with the work performed on your vehicle?
Was your vehicle available at the time promised?
How many visits did it take to have your most recent service needs taken care of?
1 visit2 visits3 visits4 or more visits
If your vehicle was not repaired on the first visit, why not?
Part not availableCould not identify problemWork not completedWork not completed
Additional comments regarding your service experience and/or quality of the repairs on your vehicle.