When you need a Volkswagen repair in Pompano Beach, you have the decision of taking your vehicle to an independent shop or the dealership. Many people may choose the dealership because they think it’s more convenient and they will get better service. This is not always the case. In fact, dealerships are known to underperform with auto repairs, while overcharging their customers. By taking your vehicle to an independently owned auto repair shop, such as 1st Class Auto, you receive a comprehensive routine service without the astronomical price tag.
Parts and Service Cost Less
As you now know, dealerships often charge more for parts and labor, especially if you own a luxury Volkswagen. With independent repair shops, you will not have to worry about unreasonable markups, as, in general, services are competitively priced.
You will receive the services of an experienced mechanic at both facilities. However, it is more common to find a mechanic with several years of experience specializing in Volkswagens at an independent shop than at a dealership. At a dealership, while mechanics are well trained and informed, their knowledge is generalized to meet the needs of all their customers. As a result, they are less likely to diagnose and resolve more complicated problems correctly. Because mechanics at indie shops spend more time working on European cars, specifically Volkswagens, this equates to more knowledge in their field. As a result, you will often find that many owners of reputable independent repair shops were originally dealership mechanics who fine-tuned their craft before starting their own shop.
We know that the most important consideration car owners make when choosing a repair shop is the quality of the repair – service takes a close second. At 1st Class European Authorized Coachworks, we guarantee that you will receive unparalleled workmanship.
You will Know Your mechanic
When you take your car to the dealership, it is very unlikely that you will receive the same mechanic who worked on your car the previous time. In general, vehicles get thrown on the assembly line where they receive rushed service. When you bring your Volkswagen to 1st Class Auto, you will have the opportunity to meet and speak to the mechanic who will work on your vehicle. Take the opportunity to thoroughly explain the issues you are having. You won’t be rushed, and neither will the service on your car. If you like their work, this can be your trusted mechanic when you visit our shop. At a dealership, quality is sometimes a gamble. Knowing your mechanic, on the other hand, ensures consistent quality.
Closer to Home – Literally
Many people go out of their way to get their car serviced, maintained, and repaired by a dealership. Again, they mistakenly believe a dealership will provide the best results. For lots of people, they must go out of their way to get to the dealership, often passing the reliable services of an independently owned auto repair shop along the way. Small shops are usually just around the car. But even if a European or luxury Volkswagen auto shop isn’t just around your corner, in most cases, these shops are more conveniently located to car owners than a dealership. Why drive out of your way for inferior workmanship and customer service? To us, the choice seems obvious. Convenience and affordability are always the way to go.
Service That is Never Rushed
As you now know, most cars that are taken to the dealership for repairs get placed on an assembly line where they receive rush work. Mechanics must work quickly to service every customer that walks through their doors, which often results in inferior service. They don’t receive enough time to thoroughly diagnose the problem and fix it. Additionally, they do not take time with your vehicle to locate hidden problems. You don’t receive rushed work when you bring your vehicle to an independent repair shop.
Superior Customer Service
When a company relies on word of mouth and repeat business, like that of an auto repair in Pompano Beach, you can always expect quality customer service. When you visit us, you are not just a customer to us. Your Volkswagen isn’t just “another Volkswagen”. We take the time to get to know you and your vehicle. You will instantly notice what a difference this makes. Your mechanic will remind you of necessary oil changes and inspections. They will recommend repairs you truly need, not unnecessary repairs to make an extra buck. They will throw in freebies and advise you on ways to save money.
When you need a Volkswagen repair in Pompano Beach, bring your vehicle to 1st Class European Authorized Coachworks. Call (954) 807-4894 to schedule your first appointment.