This place is phenomenal. The quality of work is superb and the service is second to none. The first person encountered was Amber. She is a complete asset to this company and everyone after her was just as attentive. It is refreshing to have such service and professionalism during an experience that is a result of an unpleasant event. Thank you to Amber specifically and everyone there.
This place is phenomenal. The quality of work is superb and the service is second to none. The first person encountered was Amber.
These guys are the best! 1st class.... I’ve had all my cars worked on there. A Hyundai Equus, an Acura NSX, Acura MDX, and a BMW M4. Too notch, quality work. Clean body shop, and clean office.
Bryon and Amber provided exceptional service. This is the first time I have spent the winter in the Fort Lauderdale area, so I was unfamiliar with where to get my auto repaired after an accident in a parking lot. The local dealer suggested two places to me. I got estimates from both. The estimated cost to repair were comparable however the integrity and quality of service I received at 1st Class, was just that, FIRST CLASS. Bryon was friendly, patient in his explanation, and very honest explaining what needed to be done. All of this was important to me, because this was not going to be an insurance claim and this was my new "Toy". As a result of our interaction, I felt like I could trust them with my car and to be fair on the cost of the repair. Amber the office manager, was friendly and went out of her way to secure an affordable rental car for me to use during the repair. She provided me updates during the repair and was always a joy to talk to. The two of them made an unfortunate experience, in an unfamiliar city, engaging and stressless for me. Without a doubt I would recommend 1st class to others. What I know is that it is people that make the business successful. Your business should be proud of not only the quality of the work your staff performs, but find comfort in the stellar representation they provide for your business.
Bryon and Amber provided exceptional service. This is the first time I have spent the winter in the Fort Lauderdale area, so I was unfamiliar with where to get my auto repaired after an accident in a parking lot. The local dealer suggested two places to me.
You want your car fixed right the first time , go to first class then. Certified for all luxurious auto lines. Bryan the manager actually cares that they do what they say they are going to do. Extremely happy and will recommend! Thanks First Class
Great employees that care about getting the job done right.
This review is a 4.5 review. .5 point taken off for the length of service time being longer than anticipated/estimated. Michael F. was my Service Advisor. My review is in no way intended to discredit anyone else's, this review reflects my individual customer experience coupled with the fact that Michael F. and I collaborated and level set on intended outcomes (types of materials, processes, etc.) prior to me giving my insurance company the go ahead and cite 1st Class as the repair shop of record.
This shop was recommended by a family friend who is the service manager at Audi. Bryon, the shop manager, stepped in when I was having issues with my repair. I commend him highly on his professionalism and for going to bat on my behalf. It wasn't as easy as it should have been (thanks to Geico) but Bryon got my car fixed properly. An Audi RS can be particular and difficult but they got it right. Attention to detail and excellent customer service. I hope to never need his services again, but would happy to use this shop in the future.
Their work speaks for itself. The will ensure full satisfaction of the customer and they follow up to ensure that no issues were found.
The best job ever beautiful people